Privacy Policy

Privacy Policy for Training Programs

This Privacy Policy explains how information is handled during training programs, workshops, and learning sessions conducted by Just Bee Psychological Wellbeing Services, both in person and online.

1. Nature of Training Programs

All training programs offered by Just Bee Psychological Wellbeing Services are educational and skill building in nature. These sessions are designed for learning, awareness, and professional development.

2. Information Shared During Trainings

• During trainings, limited participant information such as names, organisational roles, attendance details, and feedback responses may be collected for coordination and documentation purposes.
• Some activities may invite reflection or discussion. Any personal sharing during such activities is completely voluntary, and participants are encouraged to share only what they feel comfortable sharing.

3. Use of Information

Information collected during training programs may be used to:

• Manage attendance and participation
• Coordinate training logistics
• Issue certificates when applicable
• Improve future programs through feedback
• Maintain internal records related to the training

Information shared during trainings will not be used for therapeutic assessment or personal profiling.

4. Confidentiality in Group Settings

Facilitators at Just Bee Psychological Wellbeing Services follow ethical practices and treat shared information with respect. However, since trainings are conducted in group settings, confidentiality among participants cannot be fully guaranteed.

Participants are encouraged to respect one another’s privacy and to avoid sharing personal information discussed during the session outside the training space.

5. Media and Documentation

Photographs, videos, or audio recordings may be taken during training sessions for documentation, learning review, or organisational use, only with prior permission from the client organisation or participants.

Participants who do not wish to be photographed or recorded may inform the facilitator in advance, and reasonable efforts will be made to honour this request.

6. Online Training Sessions

For online trainings, reasonable efforts are made to use secure platforms. Participants are encouraged to attend sessions from a private space and ensure a stable internet connection.

While precautions are taken, online platforms may carry inherent risks such as technical interruptions or unauthorised access.

7. Data Storage and Access

Any information collected during training programs is stored securely and accessed only by authorised personnel involved in training coordination and delivery.

Data such as attendance lists or feedback forms may be retained for internal reference unless otherwise agreed with the client organisation.

8. Sharing of Information

Participant information will not be shared with third parties unless required for training related administration, agreed upon with the client organisation, or required by law.

9. Questions and Clarifications

If you have questions regarding this Privacy Policy for training programs, you may contact:

connectwithsharonpriyanka@gmail.com

By participating in a training program conducted by Just Bee Psychological Wellbeing Services, you acknowledge that you have read and understood this policy.

Privacy Policy for Counselling Services

This document outlines the policies of Just Bee Psychological Wellbeing Services regarding therapy services offered both offline and online. If you have any questions, your therapist will be happy to discuss them with you.

1. Client and Therapist Relationship

The therapeutic relationship is strictly professional and exists solely for therapeutic purposes. Therapy is most effective when clear boundaries are maintained and the focus remains on the therapeutic process. To protect the integrity of this relationship, therapists at Just Bee Psychological Wellbeing Services do not engage in personal, social, or business relationships with clients. Gifts or exchanges of services are not accepted under any circumstances.

2. Confidentiality of Information

Your privacy is deeply valued at Just Bee Psychological Wellbeing Services. All information shared during therapy sessions is kept confidential. In most situations, no information about your sessions will be shared without your written consent.

There are certain situations where confidentiality may be limited:

• Professional Consultations: Your therapist may consult with other qualified mental health professionals to ensure quality care. In such cases, identifying details are not shared, and all professionals involved are bound by confidentiality.
• Practice Team and Administrative Support: Just Bee Psychological Wellbeing Services works with a small team, including administrative staff, to manage scheduling, billing, and quality assurance. Only limited and necessary information is shared, and all team members are trained to maintain strict confidentiality.
• Safety Concerns: If there is a serious concern about your safety or risk of harm to yourself, steps may be taken to ensure your well being. This could include contacting trusted individuals with your knowledge and involvement wherever possible. Consent will be sought before decisions are made, unless immediate safety concerns require urgent action.

3. Limits to Confidentiality

In rare circumstances, information may be shared without consent if required or permitted by law:

• Legal Proceedings: If a court order or legal notice is received, relevant information may need to be disclosed.
• Government Requests: Information may be shared if legally required by a government authority.
• Complaints or Legal Action: If a client files a formal complaint or legal claim against the therapist or Just Bee Psychological Wellbeing Services, relevant information may be shared as part of the response.

Protection of Others

Therapists are legally obligated to act if there is a serious risk of harm to others, including:

• Suspected severe child abuse
• Abuse or neglect of a vulnerable adult or elderly individual
• A serious and credible threat of harm to another person, which may require notifying appropriate authorities

Transparency and Minimal Disclosure: In all such situations, the intention is to first discuss concerns with you and to share only the minimum information necessary. You are encouraged to ask questions about how your confidentiality is protected at any time.

4. Professional Records

Each therapist at Just Bee Psychological Wellbeing Services maintains confidential professional records of therapy sessions. These records contain relevant clinical information and are stored securely in accordance with ethical and legal standards.

All records are protected through secure systems and password restricted access to ensure privacy at all times.

5. Rights Related to Online Therapy

Online therapy refers to psychological services provided through secure video or audio platforms. Just Bee Psychological Wellbeing Services follows professional and ethical guidelines to provide safe and effective online care.

Clients are encouraged to attend sessions from a private space and use a secure internet connection.

Clients engaging in online therapy have the same rights and confidentiality protections as in person sessions. Personal information and identifiable images are not shared without written consent, except in legally mandated situations outlined above.

• Participation and Consent: You may choose to decline or discontinue online therapy at any time without affecting future access to services. If in person therapy is more appropriate, referrals will be provided when possible.
• Risks and Security: While secure and encrypted platforms are used, online communication carries inherent risks such as technical disruptions or unauthorized access despite reasonable safeguards.
• Benefits and Limitations: Online therapy offers accessibility and convenience, though outcomes cannot be guaranteed. As with all therapy, progress may vary and there may be periods of emotional discomfort.
• Scheduling, Billing, and Records: Limited information may be shared with administrative staff for scheduling and billing purposes, all of whom are bound by confidentiality. Written consent is required before sharing information with any third party.

By continuing with online therapy, you acknowledge understanding and consent to these terms.

6. Crisis Situations

Therapy services at Just Bee Psychological Wellbeing Services are not a substitute for emergency care. If you are experiencing a crisis or are in immediate danger, please contact emergency services by calling 108 in India or visit the nearest hospital.

While support is offered during regular working hours, immediate responses during emergencies may not always be possible. Referrals to appropriate crisis support services can be provided when needed.

7. Payment for Therapy Services

Payment for online and offline therapy sessions is required at least 24 hours prior to the scheduled session. Accepted payment methods include debit and credit cards, net banking, bank transfers, UPI, and e wallet services. All payments are processed through secure and encrypted gateways.

8. Termination of Services

Ending therapy is a collaborative and respectful process. Clients are encouraged to discuss their thoughts about discontinuing therapy so concerns can be addressed and continuity of care can be supported when needed.